Privacy Policy: Click And Go Tyres

Effective Date: February 27, 2026
Data Controller: Click And Go Tyres Ltd.

1. Introduction

At Click And Go Tyres, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our website to purchase tyres or use our registration-to-tyre lookup service. We comply strictly with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

To provide our service, we collect the following:

• Personal Information: Name, email address, phone number, and billing/fitting address.

• Vehicle Data: Your Vehicle Registration Mark (VRM/Number Plate). This is used via our API to identify your tyre specifications.

• Technical Data: IP address, browser type, and “Interaction to Next Paint” (INP) data to improve site performance.

• Transaction Data: Details of the tyres purchased. Payment processing is handled by secure encrypted third-party providers; we do not store full credit card details on our servers.

3. How We Use Your Data

We use your information specifically to:

• Process and fulfill your tyre orders.

• Match your vehicle with the correct tyre size via our Custom PHP Lookup Tool.

• Communicate with our Fitting Partners to ensure your appointment is ready.

• Send MOT and tyre-safety reminders (if opted-in).

• Address queries or technical issues via our support channels.

4. Data Sharing & Third Parties

We only share your data with essential partners:

• Fitting Partners: Your name, phone, and vehicle details are shared with the garage selected (e.g., for London NW4 fitments).

• Lookup Providers: Your Number Plate is shared with our vehicle database provider (e.g., VRM API) to return your exact tyre size.

• Delivery Couriers: Your address and contact info for tyre logistics.

5. Data Retention

We retain order data for 6 years to comply with UK tax laws and to assist with future manufacturer warranty claims. Vehicle lookup data that does not result in a sale is deleted periodically.

6. Your Rights

Under UK GDPR, you have the right to access, erase, or correct your data. You may also withdraw marketing consent at any time.

7. Contact & Complaints

For any data-related queries, support, or to lodge a formal complaint, please use the appropriate channel below:

• General Enquiries: info@clickandgotyres.co.uk

• Technical Support: support@clickandgotyres.co.uk

• Complaints Department: complaints@clickandgotyres.co.uk

• Phone: +44 2080507978

• Registered Address: 22-24 Parson St, London NW4 1QB